Terms of service

Terms of Service

Last Updated: September 3, 2026

These Terms of Service govern your access to and use of https://toyaniaso.site and purchases made from Toyaniaso. Toyaniaso is operated by VANTEROLIXA.

By accessing our website or placing an order, you agree to these Terms. If you do not agree, please do not use the website.

Eligibility

You must be legally capable of entering into a binding agreement to make a purchase.

You may not use our website or products for unlawful, fraudulent, abusive, or unauthorized purposes.

Product Information

We make reasonable efforts to display product descriptions, photographs, colors, materials, dimensions, prices, and availability accurately.

Actual colors may vary depending on your screen. Minor differences that do not materially affect a product’s function may occur.

We may correct errors, update information, or cancel an affected order. If a paid order is canceled, the applicable payment will be refunded.

Pet Safety and Product Use

Customers are responsible for selecting products appropriate for their pets’ size, age, health, chewing behavior, and individual needs.

Pets should be supervised while using toys, chews, and similar products. Discontinue use if a product becomes damaged or presents a potential hazard.

Information provided on our website is not veterinary or medical advice. Consult a qualified veterinarian regarding your pet’s health, diet, allergies, or medical needs.

Orders

Placing an order constitutes an offer to purchase.

We may accept, refuse, limit, or cancel an order for legitimate reasons, including:

Suspected fraud
Unauthorized payment activity
Incorrect customer information
Pricing or product-description errors
Product unavailability
Violation of these Terms

An order is accepted after payment is successfully authorized and an order confirmation is issued.

Pricing and Payment

Prices are displayed in United States dollars unless otherwise stated.

Applicable sales taxes and optional charges will be displayed during checkout.

Toyaniaso accepts Visa, Mastercard, American Express, PayPal, Shop Pay, Apple Pay, and Google Pay when available at checkout.

Shipping

Orders are normally processed within 1–3 business days.

Standard shipping normally takes 3–7 business days after processing. The total estimated delivery time is approximately 4–10 business days.

Free standard shipping is provided for eligible United States orders.

Complete information is provided in our Shipping Policy.

Returns and Refunds

Eligible products may be returned within 30 calendar days after confirmed delivery.

Return conditions, return shipping costs, damaged-product procedures, and refund timelines are described in our Return and Refund Policy.

Order Cancellations

Customers may request cancellation before an order enters fulfillment.

Cancellation is not guaranteed after processing has begun. Orders that have shipped must follow the return procedure.

Customer Accounts

You are responsible for maintaining the confidentiality of your account information and password.

Notify us immediately if you suspect unauthorized account access.

We may suspend or terminate accounts used for fraud, abuse, unlawful conduct, or material violations of these Terms.

Reviews and Submitted Content

If you submit reviews, photographs, comments, or other content, you confirm that you have the right to submit it and that it is not unlawful, misleading, abusive, or infringing.

You grant Toyaniaso a non-exclusive, worldwide, royalty-free license to use, reproduce, and display submitted content for operating and promoting our business, subject to applicable law.

Intellectual Property

The website and its original text, branding, graphics, layout, and other content are owned by or licensed to VANTEROLIXA and protected by applicable intellectual-property laws.

You may not reproduce, distribute, modify, sell, scrape, or commercially exploit website content without prior written permission.

Prohibited Conduct

You may not:

Use the website for unlawful or fraudulent purposes
Attempt to gain unauthorized access to the website or another account
Introduce viruses, malware, or harmful code
Interfere with website security or operation
Scrape website content without permission
Submit false, misleading, abusive, or infringing material
Misuse promotions, returns, or payment systems

Third-Party Services

Some website functions are provided by third parties, including ecommerce, payment, shipping, analytics, and advertising providers.

Those services may be governed by separate terms and privacy policies.

Disclaimer

To the maximum extent permitted by law, the website and its content are provided on an “as available” basis.

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

Limitation of Liability

To the maximum extent permitted by law, Toyaniaso and VANTEROLIXA will not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of the website or products.

Nothing in these Terms limits liability that cannot legally be limited.

Indemnification

To the extent permitted by law, you agree to indemnify Toyaniaso and VANTEROLIXA against claims and reasonable expenses arising from your unlawful misuse of the website or material violation of these Terms.